Shipping & Return Policy

Shipping Policy

At AssameseDress.com, we strive to deliver your orders safely and on time.

  • Shipping Cost: We offer free shipping on all our products. The shipping cost is included in the product price.
  • Shipping Areas: We deliver to all locations mentioned on our website.
  • Delivery Time: The estimated delivery time may vary depending on the location and courier services. You will receive tracking details once your order is dispatched.

Return Policy

We do not accept returns unless the product is damaged or damaged during transportation. If you receive a damaged item, you may request a return, subject to the following conditions:

Conditions for Return

  1. Proof of Damage: Customers must provide clear video and image evidence during the unboxing process to claim a return.
  2. Unboxing Video Requirements:
    • The video must begin before opening the official packaging.
    • The entire unboxing process must be recorded without any cuts or edits.
    • The person’s face and hands must be clearly visible throughout the video.
    • The package should be opened carefully, ensuring all angles of the product and damage are captured.
  3. Reporting Time: The return request must be raised within 24 hours of delivery with the required proof.
  4. Approval Process: Our team will review the submitted proof and process the return request if it meets all conditions.

Non-Returnable Conditions

  • Change of mind or wrong selection by the customer.
  • Returns requested without proper unboxing video proof.
  • Any partial, edited, or unclear video submissions.

For any assistance, please contact our Customer Support Team at Phn No- 9957571049

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